Legal

Terms of Service

Effective date: March 19, 2025

1. Acceptance of Terms

By accessing or using the Vistral AI website (vistralai.com) or any associated services (collectively, the "Service") operated by Vistral AI, Inc. ("Vistral," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Vistral provides a real-time video AI platform designed to assist companies in diagnosing and resolving physical device support issues. The website is primarily informational and is used to facilitate sales inquiries and demo bookings. Actual platform services are governed by separate agreements between Vistral and its customers.

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

  • Use the website to transmit any unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the website or its related systems
  • Use any automated tools (bots, scrapers, crawlers) to collect data from the website without our prior written consent
  • Engage in any conduct that could damage, disable, or impair the website
  • Misrepresent your identity or affiliation when submitting inquiries or forms

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, and software, is the property of Vistral AI, Inc. or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. ROI Calculator and Estimates

The ROI Calculator available on this website provides illustrative estimates based on inputs you provide. All outputs are for informational purposes only and do not constitute a guarantee, representation, or warranty of any kind regarding actual cost savings or business outcomes. Actual results will vary based on your specific circumstances, and you should conduct your own independent analysis before making business decisions.

6. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VISTRAL DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VISTRAL AI, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE, EVEN IF VISTRAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL VISTRAL'S TOTAL LIABILITY EXCEED ONE HUNDRED DOLLARS ($100).

8. Third-Party Links

The website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, please contact us at Yoni@vistralai.com.